This website is operated by “Tista” (registered name of tista.com.bd). The terms “We”, “Us” and “Our” are used to refer to only tista.com.bd or “Tista” tista.com.bd offers all information, tools and services which are used or concerns Tista’s carrying out of business, and are publicly available at the website. The user shall be deemed to have accepted all the terms, conditions, policies and notices officially stated, as they continue to use the website and its services.
Please read this Terms of Service carefully before accessing or using our website or our services. By accessing or using any part of the website, you agree to be legally bound by these Terms of Service. If you do not agree to all the Terms of this agreement, then you may not access the website or use any of the services.
Any new addition of features, service or tools shall also be deemed to be subject to the Terms of Service in force. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. Therefore in order to stay updated on the Terms, please check this page periodically for changes. Your continued use of, or access to the website, following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at the age of majority in your present State or Province of residence, or that you have given us your consent to allow any of your minor dependents to use this website where you are the age of majority in your State or Province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and may involve the following:
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service on the website through which the service is provided, without express written permission by us
AVAILABILITY, PRICING AND PAYMENT METHODS
Availability and pricing of all items are subject to availability. tista.com.bd will inform you as soon as possible, if the product(s) and services you have ordered are not available. If not, then the Customer Care will offer similar alternatives.
As part of visiting and/or purchasing anything from tista.com.bd you warrant to agree to understand that due to the nature of the business, availability may change even after an order has been placed. In an event where the product is no longer available, the Customer Care will offer alternatives or the option to cancel your order wholly.
Pre-book products/items delivery date will be determined by tista.com.bd and the respective brands. Delivery date will be mentioned on the specification of the product page. For delivery delay respective brands are liable. Delivery time of regular or tista.com.bd office collection orders will not be applicable for pre-book orders.
All prices are subject to change without notification, and while every effort is made to ensure the accuracy of the prices displayed on tista.com.bd, they are not guaranteed to be accurate. If any price is different from that displayed we will inform you before dispatching the order and you will have the option of continuing with the order or not.
We reserve the right at any time to modify or discontinue any Service (or any part or content thereof) without notice at any time. We shall not be liable to any customer or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Choosing the right payment method is essential in order to shop with online stores. We are accepting payments in four very easy and convenient ways. The chart of the payment methods of tista.com.bd is given below:
|Cash on Delivery||For orders valuing more than BDT 500 excluding delivery cost|
|Online Payment||Applicable for any ordered amount as per our policy|
|Mobile Banking||Bkash, Roket, Nagad, M-cash, T-cash, Sure-cash, U-pay,i-pay|
Products are available exclusively online through tista.com.bd. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Replacement Policy.
Tista has made every reasonable effort to be as accurate as possible in displaying the product in its original color and accurate size. However, due to your device’s display settings, technical issues and differences in display, variations may come to the product’s color or size. Hence, tista.com.bd cannot guarantee that the physical product will look exactly like the display image. If a product from Tista is not as described, your sole remedy is to return it unused by fulfilling all the conditions as per our Return and Replacement Policy.
BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting through the phone number or e-mail provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
As a visitor or a customer, you agree to provide current, complete and accurate account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Each user accounts must be created under one distinctive registered Cell Phone number, and email address of the user. Multiple accounts cannot be created under the same information as mentioned. In such an event the user cannot avail more than once any of the offers, deals, discount coupons, or Gift Coupons during campaigns or other occasional sales.
DISCOUNTS & COUPONS
Discounts and allowances (Coupon code, Promo code, Gift card code, Adjustment code, App discount, Occasional offers or sign-up offer etc.) are reductions of the basic price of products or services. The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order from tista.com.bd. Users having multiple accounts under the same Cell Phone number, or email address cannot avail the discounts or offers more than once, as is the policy. Promotional SMS may only contain the main content of the offer but terms and conditions are mentioned on the website. tista.com.bd holds the right to change/revise/modify any Discount offers OR Promotional Allowances without prior notice. Customer is entitled to comply accordingly. Customers cannot avail multiple discount offers in a single order. For example if a customer uses 2X vouchers then he cannot use reward points or any other discount along with the ordered item.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or some Services containing typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information, on our or on any related website, is inaccurate at any time without prior knowledge (including after you have submitted your order or concern).
We undertake no obligation to update, amend or clarify information on our or on any related website, including without limitation, pricing information, except as required by law.
No specified update or refresh date applied in the Service or, on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its contents:
- For any unlawful purpose.
- To solicit others to perform or participate in any unlawful acts.
- To violate any international, federal, provincial or national regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- To submit false or misleading information.
- To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
- To collect or track the personal information of others.
- To spam, phish, pretext, spider crawl, or scrape.
- For any obscene or immoral purpose.
- To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
- Fake orders of any kind are not accepted and customers need to choose the method of payments as per company policy in order to receive deliveries of the products. Example: Customers not receiving an order after confirming it intentionally will be counted as a fake order.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be free from error obtained from the use of the service will be accurate or reliable. User must understand that, from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without prior notice to you, under different circumstances.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.